Employment

Working at the Humane Society of the Black Hills is an opportunity to be involved in the care of thousands of animals each year and help us meet our mission to Serve Animals, Serve Community. Employees at the Humane Society of the Black Hills share a common passion for caring for animals in need.

Employment

Working at the Humane Society of the Black Hills is an opportunity to be involved in the care of thousands of animals each year and help us meet our mission to Serve Animals, Serve Community. Employees at the Humane Society of the Black Hills share a common passion for caring for animals in need.

New Year, New Career!

Start a new career in 2023 working with animals in our community!

HSBH is actively hiring for:

Animal Services & Enforcement Officer, full-time
Customer Service Representative, full-time

Submit your resume through our job postings on Indeed.com
or email HSBHhrmgr21@gmail.com, Attn: HR Manager

If you love animals and want to make a difference in their lives, apply to join the team at the Humane Society of the Black Hills!  You must be 17 years of age or older to apply, although certain jobs and duties are restricted for employees under the age of 18.

Benefits for full-time employees include paid time off, dental, vision, and life insurance.

 

Customer Service Representative

Customer Service Representatives are responsible for client care at the Humane Society of the Black Hills.  They provide impeccable customer service; imparting accurate information; maintaining a safe and healthy environment; processing sales transactions; and keeping precise records.

Essential Duties and Functions:

  • Provide quality customer service to clients, volunteers and staff while actively promoting the Society’s mission, services, programs, and events.
  • Assist clients with returning their animals to them, taking in owner surrender animals, and stray animals.
  • Encouraging clients bringing in stray animals, looking for their lost animals, or clients who have found animals to fill out designated forms with all pertinent information accurately and completely.
  • Obtain any and all information available with regards to animals that are surrendered, by utilizing profiles, asking questions, and making calls to veterinarians to verify vaccinations.
  • Facilitate client/animal interactions to insure a safe and pleasant experience.
  • Answer telephone calls promptly and courteously, providing accurate information.
  • Facilitate retail sales
  • Model and encourage the humane treatment of animals.
  • Promote donation and giving opportunities as appropriate; accept and acknowledge monetary and in-kind donations.
  • Represent the Humane Society in a positive manner by professional personal appearance.

Qualifications:

  • High School diploma or equivalent.
  • Customer service experience.
  • Available to work weekends, holidays, and overtime as needed.

Benefits:

  • Dental insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Weekend availability

Ability to commute/relocate:

  • Rapid City, SD 57703: Reliably commute or planning to relocate before starting work (Required)

Work Location: One location

Animal Services and Enforcement Officer

Rapid City is growing and so are we! The Humane Society of the Black Hills (HSBH) has an opening for an Animal Services and Enforcement (ASE) officer. The HSBH is an open admission shelter located in Rapid City, South Dakota. The HSBH animal services officers are instrumental in managing community animal-related issues with professionalism and compassion. ASE officers are sworn in to uphold animal-related ordinances and statutes. Law enforcement experience is a plus but not necessary. The ideal candidate for this position shall have a strong work ethic, the maturity to calmly handle various situations, be detailed-oriented, and have a passion for animal welfare and community outreach.

General Summary: Animal Services and Enforcement officers enforce local and regional laws concerning the care and treatment of animals. They respond to calls regarding distressed animals and work directly with citizens concerning animal control issues. Animal Control officers work to maintain public health standards by making communities safe for both people and animals. Officers respond to calls from citizens about stray animals, suspected animal cruelty or deceased animals. Officers may have to capture or rescue animals, but other times they administer warnings or citations to citizens suspected of animal cruelty and mistreatment. Animal Control officers enforce ordinances, strictly follow policy and procedures, maintain accurate records, and work toward building and maintaining a positive relationship between the Humane Society of the Black Hills with other enforcement agencies and the public.

Minimum Qualifications:

High School Diploma or GED. Associates degree preferred.

Complete online National Animal Care and Control Association (NACA) classes (ACO Basic Certification Training) and certify in Animal Control with the Association, learning proper law enforcement techniques and actions, within one year of employment with HSBH.

Valid driver’s license

Background check required

Knowledge, Skills and Abilities:  Knowledge of the laws and ordinances pertaining to animal control and humane treatment of animals.  Ability to use animal control equipment and protective devices.  Ability to enforce local, state, and federal laws governing animal control and zoonosis.  Ability to maintain good planning and organizational skills.  Ability to take and follow directions from supervisor.  Ability to perform strenuous and routine work.  Ability to maintain a valid South Dakota driver license and a good driving record.  Ability to maintain harmonious and effective working relationships with other employees and respond to general public complaints.  Ability to project a positive and professional image of the Humane Society of the Black Hills.  Ability to effectively communicate both orally and in writing.  Ability to comply with all Humane Society policies and procedures.  Ability to maintain good health and physical condition sufficient to permit the full performance of the duties of this position.

Essential Functions and Responsibilities: Work is performed inside and/or outside a building. Work is done in a variety of weather conditions and outdoor elements, such as: excessive heat, humidity, interminent noise, and inclement cold weather. Work is done in a variety of environmental conditions, such as: unknown and dangerous conditions, unusual environment stress, contagious infectious disease, irritating chemicals, life-threatening situations, solvents, dirt, dust, constant noise, and slippery/uneven walking surfaces. Must be capable of working closely with others or alone, working irregular hours, weekends, working with protective devices, and traveling by car 75% of the time. Must be able to lift up to 50 lbs, straight pulling, pulling hand over hand, simple grasping, dual simultaneous grasping, repeated bending, sitting, standing, pushing, crouching, crawling, twisting, kneeling, stooping, climbing stairs, walking, and reaching above shoulders. Ability to see, write, read, count identify shade of colors, perceive depth, and hearing is needed to perform the essential functions of this job.

This job description reflects the general details of the specific job and is not necessarily a complete listng of all the work assignments that may be required.

Job Type: Full-time

Pay: From $33,280.00 per year

Benefits:

  • Dental insurance
  • Life insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift
  • Day shift
  • On call
  • Weekend availability

Ability to commute/relocate:

  • Rapid City, SD 57703: Reliably commute or planning to relocate before starting work (Required)
.

Contact:

Please email hsbhhrmgr21@gmail.com or call (605) 394-4170 for general employment questions.

Employment Application:

Application (pdf)