Before You Scroll…

Are you considering surrendering your cat or dog due to behavioral issues? Text “WOOF” to (605) 646-7231 or email bailey@petcademy.org and receive 30 days of support from real trainers at Petcademy before surrendering – on us!

Surrender Process

• If surrendering your pet is the best option, the HSBH Customer Service department at (605) 394-4170 will help you with instructions on how to surrender an animal to our care.
• The owner must bring the animal to the shelter and provide proof of ownership. We will ask you to fill out a personality profile which will be helpful in placing your pet in a new home.
• Bring veterinary records. Medical records help with animal placement and helps us properly vaccinate your animal.
• Come during shelter hours. Do not leave animals unattended outside the facility in the elements.
• There is a $53.10 surrender fee for a cat/dog surrender and a $10.62 surrender fee for small mammals, reptiles, and birds. To help cover the cost of care, there is also a fee of $10.62 to turn in a trapped, stray cat. Fees are payable by check, cash, or debit/credit card.
• Animals must pass a behavioral test and medical evaluation prior to being placed on the adoption floor. If the animal does not meet the criteria for adoption, he or she may be humanely euthanized if all other resources have been exhausted.

We are closed on Wednesdays and do not intake surrendered animals on that day.