Animal Surrender

We understand that there are many reasons why pet owners may no longer be able to care for their animals – allergies, relocation, or just a change in the family situation that makes caring for a pet impossible. Whatever the reason you have decided to surrender your pet, please call (605) 394-4170 and speak to one of our HSBH Customer Service department people for advice on bringing your animal to the shelter or follow the steps below.

Animal Surrender

We understand that there are many reasons why pet owners may no longer be able to care for their animals – allergies, relocation, or just a change in the family situation that makes caring for a pet impossible. Whatever the reason you have decided to surrender your pet, please call (605) 394-4170 and speak to one of our HSBH Customer Service department people for advice on bringing your animal to the shelter or follow the steps below.

Surrender Process

  • If surrendering your pet is the best option, the HSBH Customer Service department at (605) 394-4170 will help you with instructions on how to surrender an animal to our care.
  • The owner must bring the animal to the shelter and provide proof of ownership. We will ask you to fill out a personality profile which will be helpful in placing your pet in a new home.
  • Bring veterinary records. Medical records help with animal placement and helps us properly vaccinate your animal.
  • Come during shelter hours. Please do not leave animals unattended outside the facility.
  • There is a $25 surrender fee payable by check, cash, or credit card.
  • Animals must pass a behavioral test and medical evaluation prior to being placed on the adoption floor. If the animal does not meet the criteria for adoption, he or she may be humanely euthanized if all resources have been exhausted.